Tuesday, January 15, 2008

Tom Cruise on Scientology

http://www.cinematical.com/2008/01/15/the-tom-cruise-recruitment-video-scientology-tried-to-hide/

http://www.youtube.com/watch?v=Ol1I3E3-pHY

Sounds a lot like you could insert Christianity wherever they talk about scientology in most parts of this video. I'm sure Cruise leaves a lot out and I'm sure there's a lot they're not telling Cruise.

Thursday, January 10, 2008

The Sociology of Fast Food: Starbucks

My mother loves flavored coffee. Naturally, she loves Starbucks. She often goes there to relax. She’ll bring a book and sit and read for an hour while drinking her coffee. I observed that this is a common practice at Starbucks. My partner Rachel Steiner and I went to Starbucks to observe the kind of people who go there, the way they interact with the employees, and what they do once they get their drinks.

Since I’m not a coffee person, I decided to buy a cup of hot chocolate. The servers didn’t think it strange that I was not buying coffee. They kindly asked me what I wanted. After they had charged me, they gave me my receipt and told me I had been randomly chosen to take a survey. If I took the survey, Starbucks would enter me in a drawing for prizes.

“Give us a good rating,” the woman at the counter teased.

“20 out of 10,” I replied.

“Come back and tell us if you win. We like to know when our customers win.”

There were two women taking orders. One of them was middle-aged and the other looked like she was in her twenties.

“What’s your name?” the older of the two asked. She needed to put my name on my cup.
“Harmony.”

“Oh, that’s a pretty name,” she replied.

Once Rachel and I got our drinks, we sat down in a corner near two men. The men were dressed professionally and were talking about business. It looked like they were having a business meeting or were two co-workers talking about work.

“It’s one of those deals… business managing. I’ll let him know,” one of the men said.

“I try to do what’s best for my clients,” the other man said.

“I emailed him the quote and am trying to meet with him, but he’s so darn busy he can’t fit me in right now.”

The younger woman who had served me and Rachel began to sweep the floor. I saw her coming near me and moved my feet to give her more room.

“Sorry about that,” she said as if it were a great trouble for me to move my feet.

The two female servers were very nice and interacted with customers, but the man who made the drinks did not talk much. Some customers were regulars and knew the two servers. One gentleman came in and the servers talked to him as if they had always known each other. Male customers often came in talking on the phone or otherwise task-oriented. They came in, bought their drink, and left. Many women also came and went but chatted with the employees more. Some students also came in to hang out and study.

Some customers sat quietly, drinking their coffee. Others talked with friends. Many just came, bought a drink, and left. A few people looked at the knick-knacks for sale. As I sat, listening to the relaxing jazz music that played and observing customers coming and going, I wanted to fall asleep. The environment was a comfortable one.

Friday, January 4, 2008

The Sociology of Fast Food: Wendy's

I know that eating fast food too often harms your health, but I often wonder if there are other aspects of eating out that harm you. Does it cause you to spend less time with friends and family? Does it keep you so time-oriented that you never slow down to appreciate life? Visiting a nearby Wendy’s fast food restaurant, Rachel Steiner and I knew that what we were about to eat was unhealthy. We knew that if children get used to eating out every day, they will likely eat out every day when they grow older.

We wanted to observe the types of people who go to fast food restaurants and how customers and employees interacted. There was only one problem: There were only two people inside. Several people came to the Wendy’s but went through the drive-through instead of coming inside to eat. I’ve been in a hurry before and used the drive-through to get food, but sometimes I think I was just too lazy to go inside. It was cold out the day we went. I wondered if people were using the drive-through because they didn’t want to get out in the cold weather to go inside.

I wasn’t very hungry, so I only ordered a medium French fry and asked for a cup of water. The cashier stared at me in disbelief and asked, “That’s all?”

“They must get a lot of overeaters here,” I thought to myself, “or maybe he wonders why I bothered to come inside for such a small order.”

“That’s all,” I answered.

The cashier hadn’t been kind to me. He had asked what I wanted and charged me. He seemed task-oriented instead of customer-oriented. There were no women working there at the time.Taking our food, Rachel and I sat down near two girls, the only other customers in the restaurant. They were not talking. They sat, eating their food in silence. It reminded me of the many times I’ve eaten out with my mother. We go out for dinner often to places like Wendy’s and Olive Garden. We often go because we don’t feel like cooking our own meal, not because we want to spend time together. We order our meal, read a book while we wait for our food, and eat when our food comes.

My mother did teach me one thing about eating out: Always treat your servers with loving care. Her mother worked as a waitress. Because of this, my mother gained an appreciation for what workers at restaurants do. She has passed this appreciation on to me. With little to observe at Wendy’s, Rachel and I began to talk about good service and tipping. I decided that no matter how badly an employee may serve me, I can never know their reason and should always leave a tip with a good attitude. Unfortunately, fast food restaurants don’t allow you to tip.

Upbeat, contemporary music played. The chairs were stiff and the tables were sticky. I did not feel comfortable or relaxed. Rachel and I waited for thirty minutes before leaving, but no one else came in and the cashiers didn’t talk amongst themselves. All had been quiet.